Can I buy an advance ticket?
Yes, click here to buy tickets.
IMPORTANT: Tickets are only available through our website and from Eventim, our sole ticketing supplier. Tickets bought from Facebook and elsewhere are often scams or frauds.
Are you selling tickets on the gate?
No, you can only enter the event with a ticket. Tickets will not be available on the gate. This is to ensure the event is safe and to avoid overcrowding.
How much are tickets?
Early Purchase ticket prices available from the beginning of October until midnight on October 24th
| Adults (14+) | £15 + Booking Fee (£15.90) |
| Concessions | £10 + Booking Fee (£10.60) |
| Children 5-14 | £5 + Booking Fee (£5.30) |
| Children under 5 | Free with an adult |
From October 25th, standard ticket prices will apply:
| Adults (14+) | £17 + Booking Fee (£18.02) |
| Concessions | £12 + Booking Fee (£12.72) |
| Children 5-14 | £6 + Booking Fee (£6.26) |
| Children under 5 | Free with an adult |
We have a limited number of tickets available, buy tickets early to avoid disappointment. Last year the event was totally sold out.
Will I be able to get into the event without an advanced ticket?
No, you will need a ticket to enter the event. Please don’t come to the park unless you have a ticket purchased in advance.
Can I see both the Quiet And Main Displays on the same ticket?
Yes, once you are in the park you can watch either or both displays. We don’t allow re-admittance, so once you are in the park you will need to stay to see both displays.
Can I get a refund for the ticket I have bought?
We are not able to give refunds; ticket sales are final.
Who is eligible for Concession Tickets
Concession tickets are for those in receipt of state pension or disability benefits. Please bring proof of eligibility. You may also want to look at our accessibility information.
Do all the stalls and fairground rides take credit cards?
Not all the rides and stalls may take credit cards, we recommend you bring some cash. We don’t allow re-admittance once you have entered the park, so make sure you bring cash with you.
It may be raining, will you be going ahead?
We will proceed with the event if it is safe to do so. Rain is not unexpected in November, so bring a coat! If it’s flooded, too windy or a storm, we may have to cancel the event – please keep an eye on our website. If we have do have to cancel the event you will receive a full refund of your ticket price.
I, or my family, have special requirements. Can you help?
Look at our accessibility information, or contact us on [email protected]
I haven’t received my ticket, what should I do?
Click here for lost tickets, or other queries related to ticketing and payments.
I have another question
Contact us at [email protected]